Fragen wurden beantwortet, auch wen eine Kurzanleitung für das programm weiterhin fehlt

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

In all fairness, as my question was the opposite of what MagiCard would like to achieve I wasn't really expecting a comprehensive answer. Even though I did not get a solution to my question, the answer was well formulated and even offered some alternatives inducing the effect the alternative would have to the print quality.

Fixed and working well, would have been easier if could have paid by credit card

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!