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What customers say about our support...
I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!
It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.
Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.
Overall a good experience. Seemed quite expensive to repair our printer we sent in for RMA considering we could buy a brand new printer (newer model) for half the price..
4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.
Global support centres
UK
Waverley House Hampshire Road Granby Industrial Estate Weymouth, DT4 9XD United Kingdom
USA
148 E. Stiegel St Manheim, 17545 United States
Middle East
5WB (West Wing) Office 446 Dubai Airport Free Zone, 371564 United Arab Emirates