Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

We ended up not getting the piece repaired due to the cost but support was great about getting back to me which I appreciate.

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!