Which product are you using?

Support were very helpful but sadly we didn't manage to get the 2010 machine working again and I had to buy a new machine.

Continuously followed up with Technical Support for status updates on badge printer. Responses were timely, but could have been elaborated better. Printer did return in excellent condition and overall, issues were resolved.

Fixed and working well, would have been easier if could have paid by credit card

The issue I had with the printer was resolved with speed and professionalism.

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!