Support for your Pronto100

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Simple card printing

Browse solutions for Pronto100

PLEASE READ THIS FIRST

Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

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Pronto100 User Manual
The User Manual explains how to setup your Pronto 100 Printer. It also provides help and information about operation, settings and maintenance. &n...
Read more
Windows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality.  ...
Read more
Pronto100 Dye films
Colour dye film MD100YMCKO/2 Pronto100 YMCKO dye film 100 MD100YMCKO/3 Pronto100 YMCKO dye film 100 Monochrome dye film MA1000K...
Read more
Introducing Magicard Design and Print
  Please see the PDF guide below for full instructions on downloading, installation and initial use of Magicard Design and Print. To down...
Read more
How do I use it?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. - Maybe somebody left the business and...
Read more
Windows Printer Driver Install Error 2502 / 250_
If you are getting 2502 / 250_   from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read more
Cleaning the Pronto100
This page has information on cleaning your Pronto 100 and keeping it in great working order. ⚠️ The minumum cleaning frequency we...
Read more
Pronto100 Quick Start Guide
The Pronto 100 Quick Start Guide will guide you through setting up your printer. See also: https://support.magicard.com/solution/pronto-100-use...
Read more
Technical Support & how to ask for help.
    Support articles for your specific printer can be found by entering your printer serial number on the homepage, or you can browse...
Read more
Magicard Windows Printer Driver
  This is the latest Windows Unified Driver for the full range of Magicard printers, including Secure and Xtended models and variants. Magica...
Read more
macOS Printer Driver
    This is the latest macOS driver for all Magicard desktop ID card printers.   macOS Driver Version: 1.3.3   Release Date: 2...
Read more
Latest Firmware
This is the latest firmware (system software) for the Rio Pro 360, Magicard 600 & Magicard 300, D & K and Pronto 100 printers (inc all var...
Read more
Magicard Linux Driver
V1.2.3 (released 20.09.2021) Please find all the info you need for installing the Magicard Linux Driver below:  
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard Su...
Read more
How do I know if my computer has USB 3.0 ports?
  Cmd + Space:  start typing 'System Profiler' Or find it from Mission Control or:   Click the Apple icon locat...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply.   The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
Fix the “App can’t be opened because it is from an unidentified developer” on your MAC
Your Mac is normally initially set up to only allow Applications found on the App Store to install on your computer as a Security Measure. Otherwise,...
Read more
White Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards   👉 It is the same on every card.   👉 It is the...
Read more
Light or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
TeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [capt...
Read more
Wrong film type error over Ethernet
If using Monochrome film or MA1000K film over an Ethernet connection to the printer you can not change the name of the printer.  The printer name m...
Read more
Replacing the Printhead
  The video below shows the Magicard 600 printhead replacement but the process is similar for all Magicard direct-to-card printers, both 1st a...
Read more
Pronto100 User Manual
The User Manual explains how to setup your Pronto 100 Printer. It also provides help and information about operation, settings and maintenance. &n...
Read more
Windows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality.  ...
Read more
Introducing Magicard Design and Print
  Please see the PDF guide below for full instructions on downloading, installation and initial use of Magicard Design and Print. To down...
Read more
How do I use it?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. - Maybe somebody left the business and...
Read more
Cleaning the Pronto100
This page has information on cleaning your Pronto 100 and keeping it in great working order. ⚠️ The minumum cleaning frequency we...
Read more
Pronto100 Quick Start Guide
The Pronto 100 Quick Start Guide will guide you through setting up your printer. See also: https://support.magicard.com/solution/pronto-100-use...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard Su...
Read more
Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
TeamViewer Remote Help
Click your Operating System image below to begin the downloading our Magicard Quick Support file directly from the TeamViewer website. [capt...
Read more
Replacing the Printhead
  The video below shows the Magicard 600 printhead replacement but the process is similar for all Magicard direct-to-card printers, both 1st a...
Read more
Windows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality.  ...
Read more
Magicard Windows Printer Driver
  This is the latest Windows Unified Driver for the full range of Magicard printers, including Secure and Xtended models and variants. Magica...
Read more
macOS Printer Driver
    This is the latest macOS driver for all Magicard desktop ID card printers.   macOS Driver Version: 1.3.3   Release Date: 2...
Read more
Latest Firmware
This is the latest firmware (system software) for the Rio Pro 360, Magicard 600 & Magicard 300, D & K and Pronto 100 printers (inc all var...
Read more
Magicard Linux Driver
V1.2.3 (released 20.09.2021) Please find all the info you need for installing the Magicard Linux Driver below:  
Read more
Technical Support & how to ask for help.
    Support articles for your specific printer can be found by entering your printer serial number on the homepage, or you can browse...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply.   The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Cleaning the Pronto100
This page has information on cleaning your Pronto 100 and keeping it in great working order. ⚠️ The minumum cleaning frequency we...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard Su...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply.   The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
How do I know if my computer has USB 3.0 ports?
  Cmd + Space:  start typing 'System Profiler' Or find it from Mission Control or:   Click the Apple icon locat...
Read more
Wrong film type error over Ethernet
If using Monochrome film or MA1000K film over an Ethernet connection to the printer you can not change the name of the printer.  The printer name m...
Read more
Windows Printer Driver Install Error 2502 / 250_
If you are getting 2502 / 250_   from the MSI Installer then you may be installing the driver while using a restricted user account that doesn’t h...
Read more
How do I know if my computer has USB 3.0 ports?
  Cmd + Space:  start typing 'System Profiler' Or find it from Mission Control or:   Click the Apple icon locat...
Read more
Fix the “App can’t be opened because it is from an unidentified developer” on your MAC
Your Mac is normally initially set up to only allow Applications found on the App Store to install on your computer as a Security Measure. Otherwise,...
Read more
Windows Driver | Help Guide
Please see the Windows Driver help Guide below for everything you need to know regarding all the windows driver settings and functionality.  ...
Read more
Pronto100 Dye films
Colour dye film MD100YMCKO/2 Pronto100 YMCKO dye film 100 MD100YMCKO/3 Pronto100 YMCKO dye film 100 Monochrome dye film MA1000K...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard Su...
Read more
Wrong film type error over Ethernet
If using Monochrome film or MA1000K film over an Ethernet connection to the printer you can not change the name of the printer.  The printer name m...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply.   The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply.   The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
Light or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
Introducing Magicard Design and Print
  Please see the PDF guide below for full instructions on downloading, installation and initial use of Magicard Design and Print. To down...
Read more
How do I use it?
We sometimes get enquiries from people who find themselves having to use a printer they are unfamiliar with. - Maybe somebody left the business and...
Read more
How do I know if my computer has USB 3.0 ports?
  Cmd + Space:  start typing 'System Profiler' Or find it from Mission Control or:   Click the Apple icon locat...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply.   The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
White Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards   👉 It is the same on every card.   👉 It is the...
Read more
Light or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
Replacing the Printhead
  The video below shows the Magicard 600 printhead replacement but the process is similar for all Magicard direct-to-card printers, both 1st a...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. You will be able to purchase cleaning kits from your Magicard Su...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply.   The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
White Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards   👉 It is the same on every card.   👉 It is the...
Read more
Light or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
Technical Support & how to ask for help.
    Support articles for your specific printer can be found by entering your printer serial number on the homepage, or you can browse...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply.   The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
White Line across printed card | Damaged Printhead Element
I have a white line across the length of my printed cards   👉 It is the same on every card.   👉 It is the...
Read more
Light or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more

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