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Incredibly easy to use with drop-in dye film and hand-fed card loading.
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COVID-19 Magicard Technical Support Update & how to ask for help.
Magicard’s global technical support teams remain operational and able to answer your questions as required. We are working remotely in some count...
Read more
Magicard’s global technical support teams remain operational and able to answer your questions as required. We are working remotely in some count...
Read more
Pronto NEO Firmware
The Pronto NEO is a variant of Pronto therefore you can download the firmware from the page below: https://support.magicard.com/solut...
Read more
The Pronto NEO is a variant of Pronto therefore you can download the firmware from the page below: https://support.magicard.com/solut...
Read more
Magicard NEO Printer Driver
Magicard NEO Printer Driver: v2.5.0.300 Release Date: 18/03/2021 This is the latest Unified Driver for the range of NEO printers of al...
Read more
Magicard NEO Printer Driver: v2.5.0.300 Release Date: 18/03/2021 This is the latest Unified Driver for the range of NEO printers of al...
Read more
Error 16:00 - Can't lift head
When I connect the power lead my printer makes no noise - going straight to the Error 16:00 Q. Did you recently move office or move the printer and P...
Read more
When I connect the power lead my printer makes no noise - going straight to the Error 16:00 Q. Did you recently move office or move the printer and P...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
White Line across printed card | Damaged Printhead Element
If printer cleaning is not carried out as advised the chance of printing problems and printhead damage is greatly increased. Cleaning recommenda...
Read more
If printer cleaning is not carried out as advised the chance of printing problems and printhead damage is greatly increased. Cleaning recommenda...
Read more
Light or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
TeamViewer Remote Help
Please select your operating system below. Clicking the image will open a new tab and automatically begin the download from the Teamviewer site....
Read more
Please select your operating system below. Clicking the image will open a new tab and automatically begin the download from the Teamviewer site....
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
TeamViewer Remote Help
Please select your operating system below. Clicking the image will open a new tab and automatically begin the download from the Teamviewer site....
Read more
Please select your operating system below. Clicking the image will open a new tab and automatically begin the download from the Teamviewer site....
Read more
Pronto NEO Firmware
The Pronto NEO is a variant of Pronto therefore you can download the firmware from the page below: https://support.magicard.com/solut...
Read more
The Pronto NEO is a variant of Pronto therefore you can download the firmware from the page below: https://support.magicard.com/solut...
Read more
Magicard NEO Printer Driver
Magicard NEO Printer Driver: v2.5.0.300 Release Date: 18/03/2021 This is the latest Unified Driver for the range of NEO printers of al...
Read more
Magicard NEO Printer Driver: v2.5.0.300 Release Date: 18/03/2021 This is the latest Unified Driver for the range of NEO printers of al...
Read more
COVID-19 Magicard Technical Support Update & how to ask for help.
Magicard’s global technical support teams remain operational and able to answer your questions as required. We are working remotely in some count...
Read more
Magicard’s global technical support teams remain operational and able to answer your questions as required. We are working remotely in some count...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
Error 16:00 - Can't lift head
When I connect the power lead my printer makes no noise - going straight to the Error 16:00 Q. Did you recently move office or move the printer and P...
Read more
When I connect the power lead my printer makes no noise - going straight to the Error 16:00 Q. Did you recently move office or move the printer and P...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
Error 16:00 - Can't lift head
When I connect the power lead my printer makes no noise - going straight to the Error 16:00 Q. Did you recently move office or move the printer and P...
Read more
When I connect the power lead my printer makes no noise - going straight to the Error 16:00 Q. Did you recently move office or move the printer and P...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
Light or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
Error 16:00 - Can't lift head
When I connect the power lead my printer makes no noise - going straight to the Error 16:00 Q. Did you recently move office or move the printer and P...
Read more
When I connect the power lead my printer makes no noise - going straight to the Error 16:00 Q. Did you recently move office or move the printer and P...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Query File
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
To obtain a Printer Query File - Windows PC only Via Printer Properties - Tools Tab (Generation 1 & 2 printers) Navigate through the fo...
Read more
White Line across printed card | Damaged Printhead Element
If printer cleaning is not carried out as advised the chance of printing problems and printhead damage is greatly increased. Cleaning recommenda...
Read more
If printer cleaning is not carried out as advised the chance of printing problems and printhead damage is greatly increased. Cleaning recommenda...
Read more
Light or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
Error 16:00 - Can't lift head
When I connect the power lead my printer makes no noise - going straight to the Error 16:00 Q. Did you recently move office or move the printer and P...
Read more
When I connect the power lead my printer makes no noise - going straight to the Error 16:00 Q. Did you recently move office or move the printer and P...
Read more
Correct Cleaning Card for your Magicard Printer
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
It is essential to use the correct cleaning card for your model of Magicard Printer. There are a few different cleaning cards available for speci...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
White Line across printed card | Damaged Printhead Element
If printer cleaning is not carried out as advised the chance of printing problems and printhead damage is greatly increased. Cleaning recommenda...
Read more
If printer cleaning is not carried out as advised the chance of printing problems and printhead damage is greatly increased. Cleaning recommenda...
Read more
Light or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
COVID-19 Magicard Technical Support Update & how to ask for help.
Magicard’s global technical support teams remain operational and able to answer your questions as required. We are working remotely in some count...
Read more
Magicard’s global technical support teams remain operational and able to answer your questions as required. We are working remotely in some count...
Read more
Correct PSU Power Supply
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
Your Magicard printer must only be used with the correct Power Supply. The wrong PSU can: Cause Faint or Light Printing: https://suppo...
Read more
White Line across printed card | Damaged Printhead Element
If printer cleaning is not carried out as advised the chance of printing problems and printhead damage is greatly increased. Cleaning recommenda...
Read more
If printer cleaning is not carried out as advised the chance of printing problems and printhead damage is greatly increased. Cleaning recommenda...
Read more
Light or Faint Printing
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more
Faint or very lightly printed cards are most often caused when the incorrect Power Supply has been connected to the printer. Q. Did you recently mo...
Read more