Support for your PrintanID

PrintanID software is specifically for Magicard NEO Printers

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Please read this first

Due to the technology involved in printing onto plastic cards, it is vital to clean your printer regularly to avoid jams and film breakages. Cleaning your printer should always be your first step should an issue arise. Visit our YouTube channel to find out how to clean your printer

Introducing NEO PrintAnID

Please see the PDF guide below for full instructions on downloading, installation and initial use of  Magicard NEO PrintanID. To download your...

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Introducing NEO PrintAnID

Please see the PDF guide below for full instructions on downloading, installation and initial use of  Magicard NEO PrintanID. To download your...

Read more
Introducing NEO PrintAnID

Please see the PDF guide below for full instructions on downloading, installation and initial use of  Magicard NEO PrintanID. To download your...

Read more

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What customers say about our support...

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Printer model: Pronto

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!

Printer model: Pronto

I appreciate the service I received during this support ticket. I appreciate being able to correspond via email and I appreciate being able to make contact with you fairly easily. It is very difficult to be able to make contact with people at many companies, but it was very easy to get in touch with you. I appreciate your support and service and am happy to leave a 5 star rating!

Printer model: Rio Pro

Contacted MagiCard for advice and support, got great friendly service, very helpful , much appreciated

Printer model:

Global support centres

UK

Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

148 E. Stiegel St
Manheim, 17545
United States

Middle East

5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates