Magicard’s global technical support teams remain operational and able to answer your questions as required.
We are working remotely in some countries as required by government and medical authorities.
“It may not be the normal office routine but it won’t prevent us from supporting our customers”
The best way to seek our assistance, especially in the current pandemic, is to…
- Create your Magicard Support Account.
- Register your printer if not already registered. *
- Raise a New Support Case.
Your query will be in our queue immediately and a member of the team in your region will respond as soon as they are able.
This will be a faster response than emailing at the present time and will also arm us with all the info we need to help you more efficiently.
We do not anticipate any significant delay in responding to you but thank you for your understanding in these circumstances.
* If your printer was already registered via the register your printer page then you can also very easily setup your Support Account using the same email as used in the registration form.
- Simply use the Lost Password Link and enter the same email used upon registration.
- We will send you a verification email with a new link to reset your password.
- Done 🙂
Thank you,
Your Magicard Global Support Team.
Global support centres
Europe
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom
USA
148 E. Stiegel St
Manheim, 17545
United States
Middle East
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates
