Back to solutions

TeamViewer Remote Help



Disclaimer text
Before requesting remote access to your PC, the support engineer will discuss the problem you are experiencing and will explain what actions are being taken. 

  • You retain full control of your PC at all times during the remote help session
  • You can end the session at any time
  • You should remain at your PC for the duration of the remote help session
  • The nature of the problem and solution(s) may depend on your system and other variables unknown to the support engineer 

Assistance is provided only as a convenience to end users of Magicard™ products. 

The user agrees that actions and solutions implemented by the Magicard™ support engineer are entirely at the user's own risk. Remote support is provided without warranties of any kind. Ultra ID™ or its employees will not be liable for any direct, indirect, or other damages, loss, cost or liability whatsoever that result from, or are related to the remote help session provided by Magicard™


Teamviewer Logo

Teamviewer Logo