Print Job stuck in the queue when connected to USB

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Customer service were very patient and helpful when communicating with me to figure out the problem with the machine! Thank you for the repair, printer works again! It did take a little longer than expected to get it back, about three weeks instead of two.

Same day reply and gave all the information I could need to fix the issue I had and it worked first time

The support team was very responsive and provided the information needed to address the issue.

4 stars were given because the printer was literally bought a month and a half ago and instead of just swapping it out with a new one, we had to go through the manufacturers warranty process. I will say, from the time I shipped it out to the time I got it back was great. Hardly any time passed.